Effective date: October 21, 2026
Spider Mountain Excavators Ltd (“we,” “us,” “our”) respects your privacy. This policy explains what personal information we collect through spiderexcavators.com (the “Site”), how we use it, and the choices you have. We follow British Columbia’s Personal Information Protection Act (PIPA) and, where it applies, Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
Information you give us. When you use our contact form, or email or phone us, we collect what you choose to share. This usually includes:
Information collected automatically. Like most websites, the Site collects some technical information when you visit, mainly through Google Analytics (see below). This includes:
This information does not identify you by name.
We do not have user accounts, logins, online payments, or advertising and remarketing pixels on the Site.
We use personal information to:
We do not sell, rent, or trade your personal information. We do not use it for any purpose you haven’t agreed to, except as required by law.
We use Google Analytics, a web analytics service from Google LLC, to understand how visitors find and use the Site. Google Analytics uses cookies and similar technology to collect information about your visit. It reports this to us only as summary statistics, such as total visitors or popular pages. Google Analytics does not store full IP addresses.
Google may process this data on servers outside Canada, including in the United States. To learn how Google uses this data, see How Google uses information from sites that use its services.
You can opt out of Google Analytics in any of these ways:
Cookies are small text files stored by your browser. The Site uses:
You can control or delete cookies in your browser settings. Blocking cookies will not stop you from browsing the Site or contacting us.
The Site uses a few outside services to load content. These services may receive basic technical information, such as your IP address, when your browser connects to them:
The Site links to our social media pages on Facebook, Instagram, YouTube and X/Twitter. If you follow those links, that platform’s privacy policy applies. We are not responsible for the privacy practices of other websites.
Messages sent through our contact form are emailed to us and stored securely on our website server. We keep inquiries only as long as we need them to respond, to manage any resulting project, or to meet legal and accounting requirements. After that, we delete them.
The Site is hosted by a third-party provider, and some of the service providers listed above may store or process information outside Canada. When information is stored outside Canada, it is subject to that country’s laws and may be accessible to its authorities. We use reputable providers that protect personal information.
The Site uses an encrypted (HTTPS) connection. Access to inquiries and project information is limited to our staff. No method of sending or storing data online is 100% secure, but we take reasonable steps to protect your information from unauthorized access, use or disclosure.
You may ask to:
To make a request, contact us using the details below. We will respond within 30 days, as PIPA requires.
The Site is intended for adults and businesses. We do not knowingly collect personal information from children under 13.
We may update this policy from time to time. Changes take effect when they are posted on this page, and the effective date above will be updated.
If you have questions about this policy or how we handle your personal information, please contact us:
Spider Mountain Excavators Ltd
Phone: (250) 344-3508
Email: info@spiderexcavators.com
If you’re not satisfied with our response, you can contact the Office of the Information and Privacy Commissioner for British Columbia.
